Privacy Policy

At DĀNIS (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and share information when you visit our website, subscribe to our services, or interact with our chat widgets.

1. Information We Collect

We collect information you provide directly to us, such as when you submit a contact request, schedule a meeting, or email us. This includes your name, email address, organization name, and message content.

Chat Widget Inquiries: When visitors communicate with an embedded DĀNIS chat widget on a client's website, we process the text of the inquiries to retrieve vector database coordinates and formulate responses. We do not store IP addresses or tracking cookies associated with widget visitors, keeping conversations anonymous by default.

2. Security & Tenant Data Isolation

We prioritize data isolation. Every client's website content, uploaded documents, and chat records are stored in cryptographically isolated partitions (vector namespaces). Your proprietary data is never used to train global AI models and is never cross-referenced or visible to other clients.

3. How We Use Information

• To provide, maintain, and optimize our AI assistant services;
• To process contact form queries and schedule demo calls;
• To identify technical errors and improve website deflection analytics;
• To comply with regulatory guidelines and legal requirements.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share data with secure cloud hosting providers (such as Vercel and vector database services) only to the extent necessary to deliver the DĀNIS services under strict confidentiality terms.

5. Contact Us

If you have questions or concerns about this Privacy Policy or our data security practices, please contact us at privacy@danis.ai.